ZooEasy | Support

Animals

(41)

How can I split the comments on an animal into public and non-public comments?

1. Click the menu Management2. Click the tab Base tables3. Click the drop down box showing Contact categories and select Roles4. Choose the role you...

How can I import a pedigree that has been exported by another ZooEasy user?

Importing a file with one or more pedigrees goes as follows:1. Search for the desired file pedigree_ <registration number> .zoo (pedigree of a single animal)...

How can I export a pedigree so that another ZooEasy user can import it?

Exporting the pedigree of one animal can be done as follows:1. Click the menu Animals2. Select an animal from the list3. Click Pedigree4. Click the...

How does the mean kinship module work?

Mean kinship is the average relationship of an animal with the entire population. The mean kinship is a reference value for what an animal can...

How can I assign a status colour to an animal?

1. Click the menu Animals2. Select an animal3. Click the tab Status colour4. To assign a status colour: Click the option Custom or to remove...

How can I quickly add or select animals from within the pedigree screen?

This is only possible to add missing ancestors to an animal that is already included in the database. To begin, we open the animal’s pedigree....

How can I display additional information on the animal’s detail screen?

For this, you need an extra field. If that field is not yet present in your administration, you will have to add it first. 1....

How can I see the number of equivalent complete generations of an animal?

1. Click the menu Animals2. Select an animal The field ECG on the tab Index data shows the equivalent number of complete generations for this...

How can I quickly search for the year of birth of an animal?

1. Click the menu Animals2. Click on the drop down box showing Name and select Year of birth3. Enter the desired year of birth in...

What do I have to do to start using the Mean kinship module?

Broadly speaking the following steps have to be taken:1: Tasks for the Manager2. Tasks for ZooEasy Step 1: Tasks for the ManagerThe manager of the...

What is the field Registered meant for?

This field is intended for organizations that only officially register animals in a studbook if they meet a number of criteria. If you do not...

The list includes deceased animals that I still own. How do I remove them from the list?

This can be done in two ways: Option 1:1. Click the tab Management2. Click the tab Settings3. Click the sub tab Animal settings4. Click the...

How can I turn off the empty frame on screen Animal Index data?

Whether or not to show the frame with additional field values is controlled by the role settings. Switching off the frame for a role is...

How do I add a column to my list of animals?

For this, you need an extra field. If that field is not yet present in your administration, you will have to add it first. As...

How can I add missing animals from the pedigree?

1. Click the menu Animals2. Select an animal3. Click Pedigree In case the ancestor you want to add does not yet appear in the administration:4....

How do I delete an animal from my administration?

1. Click the menu Animals2. Search for the animal3. Click on the red cross (at the far right of the row) of the animal you...

What do the terms ECG (equivalent complete generations) and Pedigree completeness mean?

An inbreeding percentage of 0% is positive but has no meaning if the parents of the animal are unknown. Therefore, it is calculated how many...

How can I see how many complete generations of an animal have been entered?

1. Click the menu Animals2. Select an animal The field Compl. generations on the tab Index data shows the number of complete generations that have...

Can I work with multiple species in one administration?

Click the menu Management Click the tab Settings Click the sub tab Animal species Using the plus icon in the left column, click the animal...

How can I register that an animal has been sold?

If you want to register the sale date of an animal, you will have to create an extra field for this as it is not...

What is the difference between inbreeding, relationship percentage and AVK?

Before you start breeding, you’ll want to know how closely related the animals are. But what exactly is the difference between the inbreeding coefficient, kinship...

How do I print the results of my search?

1. Click the menu Animals2. Click the drop down box Name and select Extended search3. Click the drop down box next to Gender and select...

How do I see the average inbreeding of my database?

1. Click the menu Animals2. Click the drop down box “Reports” and select Average inbreeding %You can export the results to a .csv-file.3. Click Export...

How do I see who made the last changes to an animal?

1. Click the menu Animals2. Select an animal3. Click the tab Mutations (scroll to the far right of the row of tabs)All mutations are listed...

What can I register in the log book?

The logbook offers a place where you can save dated events concerning an animal, for instance a vaccination or deworming.1. Click the menu Animals2. Select...

How do I find blood relatives of an animal?

1. Click the menu Animals2. Select the animal whose blood relatives you want to see3. Click the tab Blood relations Different tabs show different categories...

How do I save comments between managers?

1. Click the menu Animals2. Select the animal you want to add comments to3. Click the tab Remarks4. Click the tab Non-Public On this tab...

How do I save personal data I don’t want anyone else to see?

1. Click the menu Animals2. Select the animal you want to add remarks to3. Click the tab Personal data On this tab you can save...

What is the breed percentage?

The breed percentage shows which breeds occur within the ancestry of the animal. You can define the abbreviation of each breed as follows: 1. Click...

How do I limit the amount of generations used in calculations?

1. Click the menu Management2. Click the tab Settings3. Click the tab Calculations4. Click the option Limited to:5. Fill in the required number of generations,...

How do I hide a field I’m not using?

We will use the field Registered on Animals – Index data to demonstrate this:1. Click the menu Management2. Click the tab Base tables3. Click the...

How do I show more animals on the first screen?

1. Click the menu My account2. Click the drop down box ‘Number of rows to be displayed in a list’ and select the number of...

How do I use the search function?

The search function always works the same way within the program. This means that as a user, you can: Search in one or more fields...

How do I add attachments to an animal?

1. Click the menu Animals2. Select the animal you want to add an attachment to3. Click the tab Attacjments4. Click the button Choose file Allowed...

How can users contact the administrator?

There are different places in ZooEasy where you can find the link to E-mail the administrator. For example on the detail screen of an animal,...

How do I contact the administrator?

There are different places in ZooEasy where you can find the link to E-mail the administrator. For instance on the detail screen of an animal,...

How do I add images to an animal?

1. Click the menu Animals2. Select the animal you want to add the picture to.3. Click the tab Picture4. Click Choose file Only .jpg, .jpeg,...

How do I find the pedigree of an animal?

1. Click the menu Animals2. Click on the animal you want to see the pedigree of3. Click on Pedigree

How do I make it so that I only see my own animals in the animal list?

We are configuring ZooEasy in such a way that it shows only your own animals in the animal list. You have to be registered in...

How do I add my first animal?

We are going to add an animal and its parents. It’s easiest to start with the oldest known animals, so in this case the parents.1....

The inbreeding percentage says Recalculate or #CIRC, why is this?

The calculation will not be done immediately, the animal will be added to a queue and as soon as it is at the top, the...

Breeding pairs

(9)

How can I calculate the mean kinship value for a trial breeding?

Click the menu Breeding pairs Click Trial Breeding pair. Since only one set of parents have been added we will choose a fictive breeding pair...

How can I make a copy of a breeding pair without copying the descendants?

Click the menu Breeding pairs Select a breeding pair Click CopyA new screen appears. Select the check mark for the data you want to copy...

How can I make a trial pedigree?

Click the menu Breeding pairs Click Trial Breeding pair Click the button […] next to Male and select a father Click the button […] next...

How do I add a brood?

In addition to 1 to 1 breeding, ZooEasy offers also the possibility to record broods. This is very common among chicken breeders. The cock is...

How do I make it so that I only see my own breeding pairs in the breeding pair list?

We are configuring ZooEasy in such a way that it shows only your own breedingpairs in the breeding pair list. For this you must be...

How do I add an animal to the combination of it’s parents, who are already in the database?

Please find the explaination under “How do I add a breeding pair?” how to link the animals to it, after entering the general data of...

What is the difference between inbreeding, relationship percentage and AVK?

Before you start breeding, you’ll want to know how closely related the animals are. But what exactly is the difference between the inbreeding coefficient, kinship...

How do I add a breeding pair?

1. Click the menu Breeding pairs2. Click Add3. Click the button […] behind Male and choose the father where the registration number=00014. Click the button...

How do I calculate the kinship percentage of a breeding pair?

1. Click the menu Breeding pairs2. Click Trial Breeding pair Since only one set of parents have been added we will choose a fictive combination...

Contacts

(6)

How do I see who made the last changes to a contact?

1. Click the menu Contacts2. Select a contact3. Click the tab Mutations (scroll to the far right of the row of tabs)All mutations are listed...

How can I keep track of memberships?

1. Click the menu Management2. Click the tab AccountsHere is an overview of numbers for the different types of accounts.3. Click the tab ListHere is...

How do I see how many animals a contact owns (or has bred)?

The number of animals bred or owned by a contact can be consulted as follows:1. Click the menu Animals2. Click the drop down box Name...

How can I organize my contacts into categories?

1. Click the menu Management2. Click the tab Base tables3. Click the arrow of the drop down selection list and choose Contact categories4. Click Add5....

How do I add attachments to a contact?

1. Click the menu Contacts2. Choose the contact you want to add an attachment to3. Click the tab Attachments4. Click the button Choose file Allowed...

How do I add contacts?

1. Click the menu Contacts2. Click Add3. Fill in the following information. The red stars show which fields are mandatory:Number=001Initials=D.I.O.Last name=NysusAddress line 1=Forestway 1Postal code=12345City:...

Finance

(5)

How can I export my Finance data?

Click the menu Reports Click the tab Export Select Export finances The file will be created in .csv format and will be placed in the...

How can I start using Finance?

1. Click the menu Management2. Click the tab Base tables3. Click the drop down box showing Contact categories and select Roles4. Select your role5. Click the...

How can I obtain graphical overviews of Finance?

1. Click the menu Finance2. Click on the drop down box containing <Reports> A list with various graphical overviews appears. 3. Select the desired report

How do I create a budget category for Finance?

Click the menu Management Click the tab Base tables Click the drop down box showing Contact categories and select Budget categories Click Add Fill in...

How do I set the currency for Finance?

1. Click the menu Management2. Click the tab Settings3. Click the sub tab General4. Click the drop down box Currency and select the desired currency5....

Getting started

(14)

How can I increase the font size?

You can not separately enlarge the font size, but you can enlarge and reduce everything that is visible on screen with the CTRL + and...

Does ZooEasy work on Mac, Tablet, Phone?

ZooEasy also works on a Mac, iPhone and iPad. We constantly test our software on various browsers and devices to test its operation.

Is a guide available?

Yes, you can download it here.

How do I import a large amount of data easily?

How you can import a large amount of data easily is described in a separate manual that you can download here. The templates that you...

According to the registration process I can only manage one database. What does this mean?

When you already have created an administration, or if you’re registered as the manager of an administration, you can’t apply for another administration with the...

What happens to my database when I stop with ZooEasy?

If you would quit ZooEasy or let your subscription expire, the database will be deleted automatically after 1 month. You will always get a personal...

What is the notice period of my subscription?

We have no notice when you would like to stop with ZooEasy. You don’t have to take action, but just stop paying your subscription. This...

I really can’t find a way to do this. How do I contact ZooEasy?

1. Open your browser2. Go to www.zooeasy.com3. Click Contact4. Enter your Name, Phone number and E-mail in the appropriate fields5. Fill in the Subject of...

How do I import a ZooEasy Stand Alone database?

We stopped selling the Stand Alone software in 2019. We recommend switching from Stand Alone to Online. You can sign up via this page. Please...

I can’t save anything, how do I solve this?

The browser probably blocks pop-ups. See the video for an explanation how this can be solved.

How do I change the language?

There are two ways to change the language. The first option is on the login page, let’s change it to German:1. Go to https://www.zooeasyonline.com2. Choose a...

When I create an account, will I automatically see all the animals of my breed?

The simple answer is no. ZooEasy is a product which enables you to register the data of your own animals. You will not get access...

I don’t see all the tabs that are mentioned, why is this?

The most likely scenario is that you’re a member of an association or club and that’s how you got access to the database. If you...

How do I log in and out of ZooEasy?

1. Go to www.zooeasyonline.com2. Open the e-mail from ZooEasy Online3. Click on the link in the email, ZooEasy Online opens with the menu My account/Change password4....

Management

(55)

How do I activate the module ‘Integration with the Anymal app’ in ZooEasy? (for Managers)

To use the ZooEasy integration with the Anymal app, you must use the Anymal App Integration module. Once you have purchased the module, it is...

How do I import files from the Raad van Beheer?

We have produced a guide on how to import the Raad van Beheer files.

How do I change the name of the administration?

Click the menu Management Click the tab Settings The tab General is opened and there you can change the name Click Save

How can I change the manager?

Click the menu Management Click the tab Settings Click on the second row the tab Contact data Click on Modify E-mail address OR Click on...

How can I stop calculations (temporarily)?

Click the Management menu Click the Settings tab Click the second row on the Calculations tabHere you can choose which calculations you wish to (temporarily)...

How can I replace or delete something from the base tables?

Click the menu Management Click the tab Base tables Click the drop down box Contact categories and select for example Breeds Click on the red...

Can I request data from ZooEasy via a web service on an external website?

Yes, that is possible. For this you need the module Web Services.Enclosed the manual in which the explanation is described. This manual also explains how...

How can I record the scientific name of a breed?

1. Click the menu Management2. Click the tab Base tables3. Click the drop down box showing Contact categories and select Breeds4. Select a breed or add...

We have a new manager, how do we transfer this account?

If the new manager is not already present in the Contacts list, it must be added to it first. See the link below ‘How do...

How do I change my e-mail address?

If you are a database administrator, please follow the step-by-step guide “How do I change the administrator?”.

How do I change the species of my administration?

You cannot do this yourself, please contact the helpdesk. Keep in mind that the entire administration of animal species changes and all imported animals change...

How do I delete a breed from my administration?

You can only delete a breed when there are no more animals of that breed in the administration. If you click on the tab of...

I don’t use the compulsory fields marked with (*). Can I turn them off?

Mandatory fields are mandatory. It's not possible to turn them off. You can turn off fields without a red * in front.

How can I add a species?

If you decide to use your administration for multiple animal species, this is only possible if you still have an empty administration. The basic layout...

How can I delete my ZooEasy database?

Please contact the helpdesk to remove your ZooEasy data. Our Terms and Conditions paragraph 15 write what happens after your subscription ends.

When I stop using ZooEasy and I create a back-up, can I then join at a later point in time and reload my database?

You can always restore a backup of ZooEasy in the same version from whithin it was made, but we regularly develop new versions. That is...

Can I work with multiple species in one administration?

Click the menu Management Click the tab Settings Click the sub tab Animal species Using the plus icon in the left column, click the animal...

I can’t add any more accounts. How can I solve this?

1. Click the menu Management2. Click the tab AccountsWhen all ordered accounts of a type are in use, you can order more.3. Click the menu...

How do I change the relationship percentage matrix into a breeding advisory matrix?

1. Click the menu Management2. Click the tab Settings3. Click the tab Breeding advisory matrix4. Click the option Breeding advisory matrixA table appears with for...

How do we regain access to our administration? There have been changes in the board and we don’t have the login data anymore.

If there has been a change of board, then we need a written request from a board member (sent from an email address of the...

How do I set up auto-numbering?

For Animals and Contacts you can automatically have the Registration number of an animal or the Number of a contact prefilled for new entries:1. Click...

How do I change or delete an account?

1. Click the menu Management2. Click the tab Accounts3. Click the tab ListIf you want to remove an account:4. Click the red cross behind the...

How do I check if I have double contacts in my database?

How can it happen that a contact has a double entry in the database? Mostly by mistakes with the contact number.1. Click the menu Management2....

How do I check if I have double animals in my database?

How can it happen that an animal has duplicated entries in the database? Mostly by mistakes with Registration numbers.1. Click the menu Management2. Click the...

How do I create reader accounts for a user group?

1. Click the menu Management2. Click the tab Accounts The sub-tab Overview is shown. 3. Click the drop down box Contact category and select the...

What is the difference between Manager, Breeder and Reader account?

A management account is intended for the administrator of the administration or board members who may make changes or view data. A breeder account is...

How do I create a backup of my administration?

1. Click the menu Management2. Click the tab File Management3. Click the button Create back-up This can take a while depending on the back-up queue...

I have made a mistake. How do I restore a backup?

1. Click the menu Management2. Click the tab File Management3. Click the button Upload back-up file4. Select the back-up file on your computer and click...

What is the use of the tab Execute tasks?

1. Click the menu Management2. Click the tab Execute tasksFrom within this tab custom made tasks developed by ZooEasy can be launched, for instance a...

How do I set up the Identification & Registration System (I&R) connection?

Please contact our helpdesk to set up the connection.

How do I set up the waiting list?

Please contact the helpdesk to set up the waiting list module.

How do I add categories to the log book?

1. Click the menu Management2. Click the tab Base tables3. Click the drop down box Contact categories and select Logbook categories4. Click Add5. Fill in...

How do I change the colours of ZooEasy?

1. Click the menu Management2. Click the tab Settings3. Click the tab Customizing4. Click the option Custom5. Adjust the colors by clicking on one of...

How do I add my own logo to ZooEasy?

1. Click the menu Management2. Click the tab Settings3. Click the tab Customizing4. Click the tab Logo5. Click the button Browse… next to File:6. Select...

How do I connect a contact to an account?

1. Click the menu Management 2. Click the tab Accounts 3. Click the tab List 4. Select an account 5. Click the button […] next...

How do I limit the amount of generations used in calculations?

1. Click the menu Management2. Click the tab Settings3. Click the tab Calculations4. Click the option Limited to:5. Fill in the required number of generations,...

How do I hide a field I’m not using?

We will use the field Registered on Animals – Index data to demonstrate this:1. Click the menu Management2. Click the tab Base tables3. Click the...

How do I see how many accounts are left?

1. Click the menu Management2. Click the tab Accounts3. The table list shows you per type of account the numbers that have been Ordered, Used...

How do I see which modules have been activated for my database?

1. Click the menu Management2. By default the Tab Modules is shown automatically3. This tab shows which modules are available and active

How do I prevent users from polluting the database?

There are several ways to prevent this, which we will explain:1. Click the menu Management2. Click the tab Base tables3. Click the drop down box...

How do I change the permissions for roles?

As an example we hide the menu Breeding pairs for a read only account. First login as a user with the read only account to...

How do I save extra information?

This explanation is meant to add additional information to an animal. Adding extra information to a contact or breeding pair works in the same way.1....

How do I create a role for my users?

Click the menu Management Click the tab Base tables Click the drop down box Contact categories and select RolesWe are going to copy the role,...

How do I import a large amount of data easily?

How you can import a large amount of data easily is described in a separate manual that you can download here. The templates that you...

I imported my ZooEasy Stand Alone administration into ZooEasy. However, I do not receive an email that the import is finished.

It is possible that multiple administrations are present at the server, waiting to be loaded. At the end of the import process you receive a...

How do I import a ZooEasy Stand Alone database?

We stopped selling the Stand Alone software in 2019. We recommend switching from Stand Alone to Online. You can sign up via this page. Please...

I have multiple species in my Stand Alone licence. How do I import all this data into ZooEasy?

First you create an Online administration for the species that is most important to you. You import the data from this species from ZooEasy Stand...

How do I create a new breed?

1. Click the menu Management2. Click the tab Base tables3. Click the arrow of the drop down selection list and choose Breeds4. Click Add5. Fill...

How do I create a new colour?

1. Click the menu Management2. Click the tab Base tables3. Click the arrow of the drop down selection list and choose Colors4. Click Add5. Fill...

How do I add cities?

1. Click the menu Management2. Click the tab Base tables3. Click the arrow of the drop down selection list and choose Cities4. Click Add5. Fill...

How do I add countries?

1. Click the menu Management2. Click the tab Base tables3. Click the arrow of the drop down selection list and choose Countries4. Click Add5. Fill...

How do I add titles?

All titles in front of or after the name of an animal are saved in one list. 1. Click the menu Management2. Click the tab...

How do I create a user account?

First you have to make sure there is a suitable role for the new account:1. Click the menu Management2. Click the tab Base tables3. Click...

How do I change the language?

There are two ways to change the language. The first option is on the login page, let’s change it to German:1. Go to https://www.zooeasyonline.com2. Choose a...

How do I fill in my contact details?

1. Click the menu My subscription data2. Click Your data3. Fill in your details4. Click on the button Save It is not possible for you...

My account

(6)

How do I integrate the Anymal app to my ZooEasy account? (for non-Managers)

To use the ZooEasy integration with the Anymal app, you need to use the Anymal App integration module. If you do not have your own...

How can I change my own contact details such as my name and telephone number?

Click the menu My Account Click the icon to the right of Number Enter the desired information Click Save

How do I make it so that I only see my own breeding pairs in the breeding pair list?

We are configuring ZooEasy in such a way that it shows only your own breedingpairs in the breeding pair list. For this you must be...

How do I show more animals on the first screen?

1. Click the menu My account2. Click the drop down box ‘Number of rows to be displayed in a list’ and select the number of...

How do I change my password?

Go to https://www.zooeasyonline.com Enter your email address Click ‘Forgotten your password?’ A pop-up window will appear You will now find an email in your inbox...

How do I make it so that I only see my own animals in the animal list?

We are configuring ZooEasy in such a way that it shows only your own animals in the animal list. You have to be registered in...

My subscription

(11)

I paid for a year, can I get my money back?

We do not reimburse subscription money. Our 30-day free trial gives you the ability to try ZooEasy before deciding to take out a subscription. Your...

Which subscription do I need for a petting zoo?

ZooEasy Online is not yet suitable for use at a petting farm. There are still some important functions missing for a petting farm such as...

Will my data taken over when I change my subscription?

If you switch to a more expensive subscription, your data will always be taken over.

I have extended my subscription and paid, but I still can’t login. What do I have to do?

This can happen if you have inadvertently initiated two or more payment orders. Our payment system only accepts payment of the last payment order. If...

How do I order ZooEasy?

If you want to start using ZooEasy, you can first register for a free trial month. After this month you can then decide to extend...

My subscription expired some months ago, I’d like to extend now. Is that possible?

Yes you can! All you have to do is to log in to ZooEasy Online again. You will then only see the menu My subscription. The...

How can our treasurer pay, without a ZooEasy account?

1. Click the menu My subscription data2. Click the button To extend3. Select the desired period4. Click the button Proceed5. Fill in the information on...

How can I get an invoice?

Invoices are created after your payment has been received:1. Click the menu My subscription data2. Click Invoices3. Click the year4. Click Download after the desired...

How do I change my subscription?

1. Click the menu My subscription data2. Click Change subscription3. Here you can change the number of accounts or change from Single to Multi User...

How do I renew my subscription?

1. Click the menu My subscription data2. Click To extend3. Choose, for example, Extend with 1 year4. Click Proceed5. Enter or check your personal data.6....

How do I request new accounts?

1. Click the menu My subscription data2. Click Change subscription3. Change the number of accounts of the type you would like to add4. Click Proceed...

Reports

(11)

How can I edit an exported .csv file in Excel without data corruption?

CSV files are intended to exchange data between different platforms. All data is included herein as text. Unfortunately, if you open them directly in Excel...

How can I export my Finance data?

Click the menu Reports Click the tab Export Select Export finances The file will be created in .csv format and will be placed in the...

How can I easily print a family tree of 3 generations where I can choose a number of fields that will be displayed and add my own logo or background?

Click the menu Management2. Click the tab Base tables3. Click the drop down box Contact categories and select Pedigree Layout4. Click Add5. Fill in the...

How do I export the animals/results/contacts to Excel?

Exporting data from the database is done in the same way for all relevant menus. I’ll demonstrate it with Animal data. 1. Click the menu...

If I export data some characters are displayed incorrectly, how can I solve this?

The data is exported correctly from ZooEasy. Only Excel does not handle this correctly. It goes wrong when you open the .csv file directly in...

How do I create a breeding advisory matrix?

1. Click the menu Reports2. Click the tab Breeding advisory matrix3. Click the upper button […] In a pop-up window all male animals are shown4....

How do I create a relationship percentage matrix?

1. Click the menu Reports2. Click the tab Relationship percentage matrix3. Click the upper button […] In a pop-up window a list of all male...

How does Poprep work?

1. Click the menu Reports2. Click the tab Export in case it isn’t the active one3. Select Export animals (Population analysis) If there are spaces...

How do I print a standard pedigree?

1. Click the menu Reports2. Click the tab Reports It is possible to add extra information to the pedigree: A title A picture, for instance...

How do I export contacts for Davilex Club?

Click the Reports menu Click Export contacts (Davilex Club) Tick the box next to the desired category Click the Export button Click the Open with...

How do I design a report?

We have created a manual explaining how to design report templates. In addition, we have developed a number of templates you can use and adjust to your needs.

Results

(2)

How do I add a competition result to an animal?

1. Click the menu Results2. Click AddFirst we’ll add a new show:3. Fill in the following information:Click the drop down box next to Category and...

How do I set up the show results?

1. Click the menu Management2. Click the tab Base tables3. Click the drop down box Contact categories and select Result type4. Click Add5. Fill in...

Transition from Stand alone to Online

(4)

Is it possible to load multiple Stand Alone databases into Online?

No, unfortunately this is not possible. You can only import one ZooEasy stand alone database. If you do this a second time, all existing data...

I imported my ZooEasy Stand Alone administration into ZooEasy. However, I do not receive an email that the import is finished.

It is possible that multiple administrations are present at the server, waiting to be loaded. At the end of the import process you receive a...

How do I import a ZooEasy Stand Alone database?

We stopped selling the Stand Alone software in 2019. We recommend switching from Stand Alone to Online. You can sign up via this page. Please...

I have multiple species in my Stand Alone licence. How do I import all this data into ZooEasy?

First you create an Online administration for the species that is most important to you. You import the data from this species from ZooEasy Stand...