- Go to https://www.zooeasyonline.com
- Enter your email address
- Click ‘Forgotten your password?’
- A pop-up window will appear
- You will now find an email in your inbox titled ‘Change password’
- Click on the link in the email; ZooEasy Online will open with the My Account > Change Password menu
- Follow the procedure to change your password
- You can now log back into the administration system using your new password and email address
It may take a few minutes for the emails to appear in your inbox. Please also check your spam folder to see if the email has been delivered there.

